Previous incidents

We are currently investigating an issue where all players are appearing as Guest upon joining our experiences, regardless of their actual group rank.

At this stage, evidence suggests that the problem may originate from Roblox’s end - their APIs not returning correct data.

We will continue to monitor the situation closely and run further diagnostics.

Updates will be posted as soon as we receive further information. Thank you for your patience.

POS Systems recovered.

Main Website recovered.

All services have been restored to full capacity, and a permanent fix for this problem has been implemented. We sincerely apologize for the downtime.

Hyra has recovered from their API issues, and all system functionality should be restored. If you encounter any issues, reach out via development@freshlyshopping.co.uk. Thank you!

Main Website recovered.

Services have been restored back to normal thanks to Cloudflare updates.

Freshly Tools recovered.

Roblox Status recovered.

Roblox Status recovered.

Roblox Status recovered.

Roblox Status recovered.

Main Website recovered.

Main Website recovered.

Roblox Status recovered.